FREE SHIPPING to Europe on orders over 150 € (Excludes orders requiring shipment from China).Terms & conditions apply.

Read More →

Sign up on the Tilta email list and save 5% off your first order. Join Us >>

Support General Questions FAQ

What is your return policy? Last modified 02/08/19

Within 30 days of receiving your order, you may return or exchange unopened products or opened merchandise in new condition, with its original packaging and accessories for a refund on the product’s purchase price. Shipping fees for international orders are not refundable. Returns are subject to up to a 30% restocking fee. Open box items are not returnable.

Read our full return policy →

Not HelpfulHelpful (+7 rating, 2 votes)
Loading...

Submit a Question

 

Still need help?

You must have a eu.tilta.com account to submit a question on our website.

Contact Us

Chat or Message us

Send us your questions and our support staff will get back to you. You can also email us directly on our contact page

Service Request

Get your equipment repaired by our engineers